iPlotz FAQ - The latest articles:

How secure is this app?

Fri, 11 Sep 2009 09:00:00 GMT

Our servers are located in a secure facility near Washington DC, owned and maintained by CRG West. If you google them you will find they are a major colo company. THe buildings are hard for us to enter, let alone anyone else. Bio fingerprinting entry, security guards etc. The buildings are surrounded by major military installations so the whole area is pretty secure.

As for security on the servers themselves, we have over 30 servers in use for vtc.com and iPlotz, and thousands of users who have experienced no problems in the last 10 years or so. As per Visa and Mastercard restrictions, we do not store CC info on our servers, they are held in the payment processing centre, so your financial data cannot be compromised.

Why is that I get the 'Project Limit Exceeded' message?

Wed, 06 May 2009 19:00:00 GMT

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Free users can create and manage only one project. So if you are a free user and already have one project, then this message is triggered when you try to create a project.

If you are a paid user or a free user with no projects, but still get this message then the chances are that you are using an outdated version of iPlotz. You can fix this by clearing your browser cache and then reloading iPlotz.

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What happens to my projects if I cancel my subscription

Wed, 06 May 2009 12:11:00 GMT

If you cancel your subscription your existing projects will be made inactive and you won't be able to access them. You will be able to create one free project with 5 wireframes but your other projects won't be accessible unless you renew your subscription.

Can I install iPlotz desktop edition on two computers?

Wed, 06 May 2009 12:02:00 GMT

Yes - each time you do it the application registers with us, using your desktop key. If this happens too many times tho, we disable the account as it may have been compromised and the serial key would have to be changed.

How to create a sub-page in Sitemap list

Wed, 06 May 2009 12:00:00 GMT

You can create sub-page, by selecting one of the pages in sitemap list and clicking the icon for new page at top right of sitemap box (with green plus icon) - it will convert that selected page to a main page and add a new page inside.