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Export Project is not working in Desktop 2.0 version

I have the desktop (AIR) version of iPlotz and have just completed an urgent wireframe, but it won't export to the online section - it just shows 'Export Project...' the dialog panel but nothing happens.

I've also tried to preview and export the project in HTML but that doesn't work either, clicking on any of the 'Generate HTML pages' options (Preview Current Page/Preview HTML/Download HTML) produces no results. The PDF option doesn't include any of the links so isn't really any help.

Help, really need to get this online so that client can sign-off.
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  • Girish R replied 2 Years ago

    Hello can you please mail us the iplotz.ipl file? To location this file do the following...
    1. In the desktop app click Help
    2. In the splash screen that open up click on the three dots (...) . This will open the file location in a browser.

    Find the file there and send it to us.
  • Girish R replied 2 Years ago

    send it to support[at]iplotz[dot]com
  • Mark Nolan replied 2 Years ago

    Thanks for your reply Girish.

    I went to the splash screen and clicked on the dots but got the following message:

    File not found
    Firefox can't find the file at /Volumes/Mark's Hard Drive 01/Applications/AIR applications/iplotz.app/Contents/Resources/Users/marknolan/Library/Preferences/com.iplotz.3017F2483C962A58B145D63E3CE3CDA4A7D0B9B6.1/Local Store.

    * Check the file name for capitalisation or other typing errors.

    * Check to see if the file was moved, renamed or deleted.

    However, I did a search and see that there is a iplotz.ipl file located in my Libary/Preferences - I'll send it via email as requested.
  • Ryan Dunagan replied 4 Months ago

    I am having a similar problem. I have the desktop (AIR) version 3.1 and am having trouble exporting a file to pdf/jpg/png. I tested other pages to see if I could export them and it worked fine. It's this certain page that won't work. When I click export then export lightbox comes up and when I chose the export file type and click it again it stays static. Any ideas?

Reply to Mark Nolan’s Question

Choose a file :

The image must be a GIF, JPEG, or PNG that is smaller than 1MB.

Insert an image URL :

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